Contact Us

If you would like to talk to someone for further details, or you are ready to book your holiday with Thomson Tailormade, our Travel Consultants will be pleased to assist.

Reservations

Open 7 days a week
Monday - Friday: 9.00am - 8.00pm
Saturday: 9.00am - 6.00pm
Sundays & Bank Holidays: 10.00am - 5.00pm

Phone: 0844 050 2828*

Group Reservations (for groups of 10 people or more)

Open 6 days a week
Monday - Saturday: 9.00am - 5.30pm
Sunday: Closed

Phone: 0844 050 2800*
Email: groups@thomsonworldwide.com

Pre-departure Enquiries

For customers who are looking to amend an existing booking please contact our team on 0844 800 0749*

Open 7 days a week
Monday - Friday: 9.00am - 6.00pm
Saturday: 9.00am - 6.00pm
Sundays & Bank Holidays: 10.00am - 5.00pm

Phone: 0844 800 0749*
Email: customer.services@thomsonworldwide.com

Postal Address

Postal address
Thomson Tailormade
The Atrium
London Road
Crawley
West Sussex
RH10 9SR
United Kingdom

Customer Feedback

At Thomson Tailormade, we are always striving to offer our clients exceptional service and would very much like to hear how you found our site and your online experience. Please email us at web.feedback@thomsonworldwide.com with your comments.

Website problems
For any technical issues regarding use of this website, please click here to email us a full description of the issue.

Media Enquiries

If you are a journalist looking for fact box information, last minute deals, to discuss press trip, feature ideas and travel trends or to receive our press releases please contact:

JPR - Jess Hilliard and Jemima Stiles
Please call 07762 026417 (Jess) or 07779 100272 (Jemima)
or email the team on: thomsontailormade@j-pr.co.uk